Shipping policy

Shipping Policy

Thank you for shopping with [Compass Studio].

We are committed to delivering your order safely and as quickly as possible.

1. Order Processing
Orders are processed within 1–3 business days.
Orders placed on weekends or holidays will be processed on the next business day.
During peak seasons or promotional events, processing may take slightly longer.

2. Shipping Costs
Orders over $79 USD qualify for FREE Standard Shipping.
Orders below $79:
Standard Shipping: $6.99
Express Shipping: $14.99

Shipping fees are calculated at checkout.

3. Order Tracking

Once your order has shipped, you will receive an email containing your tracking number.

Tracking information may take 24–48 hours to update.

4. Customs & Import Duties

International customers may be required to pay customs duties or import taxes according to their country's regulations.

These charges are the responsibility of the customer.

5. Incorrect Address

Please ensure your shipping address is correct before placing your order.

We are not responsible for delays or losses caused by incorrect shipping information provided by the customer.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery.

Our customer support team will work with the shipping carrier to resolve the issue as quickly as possible.

7. Contact Us

Email: store+106146103627@shopifyemail.com.

Business Hours:
Monday–Friday
9:00 AM–6:00 PM (GMT)